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Service Enquiry

Please note: The customer acknowledges service call costs will be the responsibility of the customer if the issue is deemed not to be a product fault.

Submit a service enquiry

Are you experiencing problems with your hansgrohe product? Submit your details along with a picture of the product fault and the proof of purchase for review.

Contact us by phone or email

Get in touch with hansgrohe - whether general questions, product information before purchasing, help with the identification of a product or spare parts information. Do you need technical assistance? We are also happy to receive your feedback! If you have questions about any of these areas, you are in the right place.

Hansgrohe / AXOR Sales Enquiries

For queries including stockists, customer support, technical support and spare part information

+61 3 8319 5753

9am - 5pm  Mon - Fri

Contact us by Email

Hansgrohe Australia/New Zealand

Hansgrohe Pty Ltd
Unit 4 / 71 Victoria Crescent
Abbotsford, Victoria, 3067

The showroom is by appointment only. Monday - Friday 9am - 4pm. Book an appointment

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