You can find helpful tips and answers to frequently asked questions about hansgrohe bath tub faucets here. Select the question you want below to view the answer.
Exposed installation bath tub taps are ideal if there are already connections in place. These taps are designed to be installed quickly and easily – a practical solution for quick replacements. The elegant and towering freestanding taps by the bath tub is an exposed installation design highlight. It can be installed on the floor behind or next to the bath tub. Please hire a plumber to do this work. The same goes for concealed installation bath tub taps, which have a harmonious look as the technology vanishes within the wall. These flush installations are a good choice if you value minimalist design and seamless integration in your bathroom.
Please clean the diverter’s pull rod and O-ring and lubricate them with silicone grease. This will help the O-ring to slide and provide additional sealing. If the problem persists, please replace the diverter. You can find more information in the online Spare Parts Shop.
Before installing the tap, please make sure that the S-connections – to compensate for different dimensions – are installed without tension and that the specified installation dimensions have been observed. Using the original seals is mandatory. Any damaged seals need to be replaced.
There are several ways to upgrade older concealed taps to a new design. For example, you can fit concealed installation shower taps with a modern ceramic tap system using the conversion kit 96384000. Based on the design, you can then mount a contemporary handle on the tap.
For more information and the corresponding article numbers, please refer to our online Spare Parts Shop.
Loose parts or high water pressure are possible causes of the noisy water flow or knocking sounds in your bath tub tap. Contact a local specialist so that they can pinpoint and fix the noises.
The non-return valve is dirty or defective. Please replace it. You can find information on the necessary installation steps in the enclosed service instructions. Or look in our online Spare Parts Shop.
This might have been caused by the hot and cold water connections getting mixed up. If this has happened, hansgrohe has a solution for almost every product. You can find the spare parts number in the thermostat’s installation manual. Or you can look it up in our online Spare Parts Shop.
There are several possible reasons for the handle being stiff. For example, deposits on the sealing surfaces may lead to stiffness. Please replace the component by following the instructions in the enclosed installation manual. You can find more information in our online Spare Parts Shop.