You can find helpful tips and answers to frequently asked questions about hansgrohe shower heads here. Select the question you want below to view the answer.
You can find information about the different spray modes in our guide.
If the shower fails to drain completely or at all after showering, this process may not take place for several minutes or hours. It all depends on the surface tension of the water. We recommend you try out the following tips here:
You can find instructions on the correct way to descale our products in this guide.
A low flow performance may be caused by a dirty sealing screen. This video shows the cleaning process. The shower head itself may also be full of limescale. Instructions for correct descaling are shown in this video.
Clogged nozzles indicate that limescale deposits may have built up. In our guide, we show you how to descale your overhead shower and shower head. Many hansgrohe shower heads also feature QuickClean technology, meaning you can quickly and easily rub limescale and other residues off the silicone nozzles.
Sealing screens, which are included with every hand shower, cannot be replaced by normal seals. Otherwise, the dirt filtered out in the filter screen will get washed into the mechanics of the shower, which will lead to the QuickClean cleaning function not working or the sprays becoming clogged. This video shows how to clean the sealing screen.
An additional mounting plate is included with each G1/2 and G3/4 shower arm for easier installation.
For more detailed information, please refer to the product’s installation manual. Or look in our online Spare Parts Shop.
Shower heads fitted with EcoSmart consume less water than hansgrohe showers without this clever water-saving technology. In specific terms: EcoSmart showers save up to 40% water, while EcoSmart+ showers save as much as 60%. This decrease in hot water consumption also means lower energy requirements. All in all, that means fewer CO2 emissions and lower costs. How much water, energy, and money can you save with EcoSmart? Use the hansgrohe water savings calculator to work it out!
Many people still have old shower heads that were made back when there were very few water-saving products on the market. Unfortunately, these outdated models can consume up to 15 liters per minute when people are showering – sometimes even more. That’s a lot of water per household, year on year! hansgrohe’s magic word is “flow limitation,” and the technology behind it is EcoSmart. EcoSmart technology reduces water consumption in the shower head to up to 8 l/min in overhead and hand showers, while EcoSmart+ products consume as little as 6 l/min at 3 bar. These economical showers enable you to save so much hot water, and therefore lots of energy.
All hansgrohe hand showers feature a standardized G ½ connection thread. So they fit on all conventional shower hoses. hansgrohe shower heads can be purchased individually or in a shower set with a hose and shower bar.
Depending on the model, riser pipes can be adapted to the interior design requirements and shortened. Please refer to the product’s installation manual to find out whether this is possible for your model. Or look in our online Spare Parts Shop.
Check the drill hole spacing. If it's 915 mm, all current 90 cm shower bars from our range can be used. If the spacing is 625 mm, all current 65 cm shower bars are suitable. If the drill hole distance differs from the above, we recommend our variable shower bars.
We offer a corner mounting set (art. 28694000) for the Unica Raindance shower bar (art. 27636000). This video demonstrates the necessary assembly steps:
If the hose is still rigid after installation, carefully run warm water through it in a controlled manner.
In case you don’t know: Our hansgrohe Isiflex shower hoses feature a swivel that helps the shower hose to move, preventing it from twisting.