Frequently asked questions

Kitchen taps

You can find helpful tips and answers to frequently asked questions about hansgrohe kitchen faucets here. Select the question you want below to view the answer.

Can the connection hoses on kitchen taps be replaced?

You can normally replace the hoses, including the ones on bathroom taps and kitchen taps. Please refer to the installation manual enclosed with the spare part for information on how to remove it from the tap. Or look in our online Spare Parts Shop.

Can hansgrohe products be operated with a continuous flow heater?

As a basic rule, most of our products are suitable for continuous flow heaters. Just be sure to have your plumber check the continuous flow heater’s performance and align it with the product.

Tips & tricks

Why does the hose on my pull-out kitchen tap not retract properly and how can I rectify this problem?

There are a number of technologies behind hose retraction. If the hose is not retracting properly, it might be because the sBox or hose weight is not perfectly positioned or installed correctly. Please refer to the installation manual that came with the product for the installation steps. This information can also be downloaded from the online Spare Parts Shop.

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